ATM Viewer 2.0
This document is intended to help with common problems that you might come across
If on you are on a Linux system, then the problem may be as a result of DXTn compression issues. The WorldWind FAQ section details how to solve this problem.
-Xmx1024mwill set the maximum memory to 1 gigabyte. If you are on a 64bit machine then added the line -Xmx2048m to put the max up to 2 gigabytes.
Connecting to a Laptop Docking Station: Lenovo X1 Carbon with a Lenovo dock - When connecting to external monitors the OpenGL and Graphics Drivers installed are disabled, however when using the software on the laptop without the dock the globe is displayed as expected.
If none of the above applies copy and paste the contents of Help->About (Details tab) to an email and send it to us at email@example.com
When loading large AIXM files (in excess of 50Mb uncompressed or more than 100,000 features) the ATM Viewer may start to perform slowly or run out of memory before loading the file. To resolve this you can increase the max memory limit by editing the 'atmviewer.vmoptions' file in the installation directory. Before you do this you should check your operating system architecture (32bit or 64bit) and the current max memory settings.
If the viewer doesn't start up then you've set the value too high for the amount of memory you have install on the machine.
From version 1.0.2 onwards there is support for auto-update from inside the ATM Viewer, this means you don't have to re-register each time on our website to get the latest version.
Just fire up the ATM Viewer and you will see a link at the top stating 'Download Update: Version X.X.X is now available'.
Click on the blue link. The update installer will be download and your existing install will be auto updated to the latest version.
Any other problems, get in touch at firstname.lastname@example.org.